Employers? Hire Better With Our Aptitude Test
Simulate the Real SJT Test with our Free Situational Judgement Test practice
Are you looking for UCAT SJT practice? Click here for our UCAT page, or take a free UCAT practice test.
SJT tests are a popular psychological tool used to evaluate your behavioural and cognitive abilities when presented with hypothetical work-related situations. You will be required to choose the best course of action from a list of actions.
The tests are designed to measure your fit for a company and role based on cognitive abilities, personality traits and social skills.
Situational Judgement Tests do not have a specific format and often have different criteria. They are often tailored to a company's specific needs, like assessing leadership skills using Korn Ferry Tests.
Pre-recorded video interviews often have SJT questions but do not follow the classic multiple-choice structure. Instead, you are presented with predetermined questions to assess your fit for the job, as you would in a regular interview. Read more about these video interviews on our dedicated page.
Employers want to make sure they hire suitable employees, because hiring the wrong people is expensive and time-consuming. Being well-qualified for the job isn't enough—you also need the right temperament and interpersonal skills. Situational judgment tests give employers an idea of your ingenuity, sociability, integrity and other crucial traits. They do this by observing your conduct in a simulated work scenario.
Unlike aptitude tests, situational judgment tests do not have answers that are 100% correct or incorrect due to rules of logic, maths or language. Rather, you must demonstrate the knowledge, experience and intuition necessary to respond to situations according to the employer's corporate culture and priorities.
Free SJT Sample TestGet a free taste of JobTestPrep's comprehensive SJT Preppacks™. |
|
---|---|
Test Time | 35 min (no real time limit) |
Questions | 10 |
Pass Score | 8 |
The skills and abilities the SJT evaluates are formally termed Competencies. These divide into 2 groups: Core Competencies and Secondary Competencies.
The core competencies are considered to contribute to professional success and essentially include:
Secondary competencies are essentially practical skills, abilities and personality traits that are linked to certain core competency like shown in the diagram below.
So, to sum it up, you can expect each scenario on the test to assess you on one core competency while examining at least one secondary competency.
Your answers should therefore reflect a certain secondary competency or a balance between two or more.
We go much more into this in our in-depth Study Guide that you get access to as part of your full prep pack
The general test format is made up of 3 question types:
Fun Fact: research indicates that tests with more knowledge instructions correlate with cognitive ability while tests with behavioural tendency instructions correlate with desired personality traits
So, knowing the specific test you are facing can help you choose the right practice tests and get better results for your time and effort!
You can use the free sample test on this page to get a feel of these in a realistic setting.
If you are still uncertain by the paragraph above, check out a few of our SJT practice test example along with our answer explanations:
You and Travis from the sales department have been working on a presentation about a large and important client due by the end of the week. Your supervisor will present your work to the board of directors. Travis is responsible for gathering data related to the customer, while you are responsible for transforming his data into presentation slides. Accidentally, Travis has collected the data from a wrong document- which caused you to produce 30 inaccurate slides. Your manager is counting on the presentation to be ready on time for the weekend meeting.
What is the most effective response?
A. Explain to the supervisor that Travis has made an error gathering the data-which can cause a delay in the presentation. Ask Travis politely if he could amend the mistake- as it was mostly his doing.
B. Tell the supervisor that you and Travis made an error while building the presentation from the data. Modify the inaccurate slides accordingly with the help of Travis.
C. Don't tell the supervisor about the mistake. Hand him notes with some corrections to include while presenting the presentation.
D. No need to bother the supervisor with this. You should talk to Travis about modifying the inaccurate slides as soon as possible.
Explanation:
Primary Competency: Teamwork, responsibility Secondary
Competencies: Problem-solving; working under supervision; integrity; thoroughness/attention to detail.
Correct response: B
Response (B) employs the practice of admitting mistakes and sharing responsibility. Although Travis played a larger role in committing the mistake while gathering the data, by sharing the responsibility for the mistake, you are showing that you are a team player (teamwork). By telling the supervisor that both of you have made an error you are showing that you are responsible and have the integrity of admitting your mistakes – thus allowing your supervisor to take the possibility of being late for the deadline into account. By working together to amend the mistake – your team has the potential of solving the task effectively by the deadline.
Further Explanations:
This question tests for the ability to share responsibility in a team and the ability to admit mistakes while having the willingness to correct them. The trick for solving the question is to choose the response that employs both integrity and teamwork- while solving the problem effectively.
Response (A) may seem like the correct response as Travis is certainly responsible for the problem. However, by dropping all the blame on Travis and not offering to work together on solving the problem- you show that you are unwilling to share the responsibility- thus showing low teamwork competency. Also, by criticizing Travis behind his back you might cause unnecessary damage to his relationship with the supervisor- as he should be given a chance to explain himself.
Response (C) lacks responsibility and problem-solving. Handing the supervisor notes is only a partial solution if the supervisor hasn't agreed to this solution- and is not prepared in advance for this solution. The quality of your work here is diminished – so you are also showing a lack of thoroughness and attention to detail.
It is difficult not to choose response (D), as willing to work together with Travis in order to solve the problem on time shows a high level of teamwork. Since the intention communicated in this answer-choice is to “not bother” the supervisor- choosing this question reveals a low level of being responsible and a problem with working under supervision- as you are not allowing your supervisor access to valuable information which could affect his decision-making regarding the presentation and the deadline.
Primary Competency: Teamwork, responsibility Secondary
Competencies: Problem-solving; working under supervision; integrity; thoroughness/attention to detail.
Correct response: B
Response (B) employs the practice of admitting mistakes and sharing responsibility. Although Travis played a larger role in committing the mistake while gathering the data, by sharing the responsibility for the mistake, you are showing that you are a team player (teamwork). By telling the supervisor that both of you have made an error you are showing that you are responsible and have the integrity of admitting your mistakes – thus allowing your supervisor to take the possibility of being late for the deadline into account. By working together to amend the mistake – your team has the potential of solving the task effectively by the deadline.
This question tests for the ability to share responsibility in a team and the ability to admit mistakes while having the willingness to correct them. The trick for solving the question is to choose the response that employs both integrity and teamwork- while solving the problem effectively.
Response (A) may seem like the correct response as Travis is certainly responsible for the problem. However, by dropping all the blame on Travis and not offering to work together on solving the problem- you show that you are unwilling to share the responsibility- thus showing low teamwork competency. Also, by criticizing Travis behind his back you might cause unnecessary damage to his relationship with the supervisor- as he should be given a chance to explain himself.
Response (C) lacks responsibility and problem-solving. Handing the supervisor notes is only a partial solution if the supervisor hasn't agreed to this solution- and is not prepared in advance for this solution. The quality of your work here is diminished – so you are also showing a lack of thoroughness and attention to detail.
It is difficult not to choose response (D), as willing to work together with Travis in order to solve the problem on time shows a high level of teamwork. Since the intention communicated in this answer-choice is to “not bother” the supervisor- choosing this question reveals a low level of being responsible and a problem with working under supervision- as you are not allowing your supervisor access to valuable information which could affect his decision-making regarding the presentation and the deadline.
When an upset customer is describing a problem, which action should be avoided?
A. Spending too much time listening to the customer's description of the problem.
B. Gently asking the customer to calm down so that you can help them.
C. Suggesting that the customer speak to the manager.
D. Trying to focus the customer on their original need.
E. Promising to follow up on the problem resolution.
Worst response: B
Subject: Dealing with upset customers Competencies: Problem-solving, self-control Explanation
Explanation:
When interacting with angry customers, you want to show empathy at first, then as quickly as possible direct the conversation to problem-solving. Empathy makes the customer feel cared for and removes some of the heat. Now, when your customer is less emotional, you can take the conversation in a more rational direction and focus on solving the problem.
Answer choice A involves listening to the customer, which shows empathy.
In answer choice B you are asking the customer to calm down, instead of helping him to do so. The request itself could sound impatient (demonstrating a lack of self-control) and rude.
Answer choice C is not the best response in this situation as it seems as if you are handing the problem to your manager because you don’t want to handle it yourself, or don’t feel competent enough. However, it’s not harmful to call the manager and in some situations, it could be a good response.
Answer choice D is a good response to this situation as it focuses the conversation on problem-solving.
Answer choice E is also good as it shows proactivity and responsibility in problem-solving.
Over 70,000 Job-Seekers Use Our Practice Every Year to Surpass Their Competition and Get the Job
Continue the Practice You Started to Get The Score You Need
23 Full Situational Judgment Tests & Prep Guides
✓ 6 management SJT’s
✓ 6 customer service SJT’s
✓ 4 administrative SJT’s
✓ 4 supervision SJT’s
✓ 3 graduate SJT’s
✓ 3 SJT study guides and video tutorials
✓ Money back guarantee
Note: Particular tips differ depending on the profession you are applying for. You can find these tips plus more by choosing one of the distinguished PrepPacks™. Each page has additional tips to help steer you in the correct direction to upper your chance at hiring success.
Click the box below to see tailored PrepPacks™ we've made for specific tests.
Job hunting doesn't have to be stressful.
Prepare smarter and ace your interviews faster with our Premium Membership.
50% OFF for a limited time!
Choose any 3 PrepPacks from over 100 top-rated options.
Flexible access for 1, 3, or 6 months.
These 5 general test-taking tips can help you succeed on both SJTs and other exams you may be asked to take:
X3 Your Chances of Getting the Job
Our latest user report shows that people who prepare with our materials 3X their chance of getting the job compared to job-seekers that chose not to prepare.
Don't leave the preparation to your competition
Complete your practice soon
23 Full Situational Judgment Tests & Prep Guides
✓ 6 management SJT’s
✓ 6 customer service SJT’s
✓ 4 administrative SJT’s
✓ 4 supervision SJT’s
✓ 3 graduate SJT’s
✓ 3 SJT study guides and video tutorials
✓ Money back guarantee
Understanding your test results vary depending on the company you are applying for. It is recommended to look at your chosen company and compare their core values and see how your answers line up.
In this way, you will further drill how to score correctly according to the company's policy.
The results basically tell you where you stand in comparison to other test takers. This is measured on a great number of people and the score you receive reflects the place (or percentile) where your results fall on the distribution curve.
Sounds complicated but its easy to understand. Just take a look at the 2 following examples based on scoring feedback reports from real test providers.
Here is an example of a candidate’s feedback report adapted from TalentLens
Overall performance - your score is as follows:
Your responses were scored, and you result was compared with that of other UK graduate and junior managers. In comparison with this group, your test score suggests tour awareness to judge the appropriateness of responses to situations is average. Your percentile score means you equal to or greater than 36% of UK graduates and junior managers.
Here is another example from a feedback report adapted from Saville Consultancy
Good news! in most cases, there is no time limit to SJTs.
The reason is that your answers are more important than snap responses typically given during timed examinations.
Thus, it is imperative that you answer correctly according to the specifications of the prospective employer.
It's best to reach an 80% in your SJT.
Bear in mind that your overall score will also be compared to other job candidates.
Also, as the score represents the company's core values, if you score high you are likely to be more in sync with your future employer's corporate culture, and you'll likely be more satisfied with your new job.
The opposite is true if you score low.
The scenarios presented on Situational Judgement Tests always ask for a resolution of a given conflict which, although being hypothetical, might very much rely on, or represent, realistic situations that occur in a workplace.
You are asked to choose a preferred method of action out of many possible options. You are encouraged to choose your responses spontaneously, based on intuition.
Employers are looking to measure how you compare to an ideal candidate based on their core competencies.
The usage of SJT helps ensure that they are hiring individuals who are inclined to problem-solving.
Therefore, it is crucial that you research the company you are applying for and practise for your SJT beforehand.
The correct response really relies on the behaviour your would-be employer is looking for.
Before your test, sit down to think over the type of person or behaviour the post you're applying for would require. This may help you recognise the most appropriate answer.
Remember, though one answer choice may seem appropriate, there may be another one that is more sensible.
You can expect to find between 25 – 50 scenarios on any given SJT. The scenarios are usually engaging and challenging.
After you are presented with a scenario you will then have to either find the most (or least) suitable response to the scenario or rank/rate the responses in order of effectiveness.
The situational judgement test is a popular pre-employment psychological test that allows an employer to assess your judgement and decision-making abilities.
Being able to quickly identify and come up with solutions to issues in the workplace is a highly sought-after skill for a variety of roles.
There are a number of difficulties you face when encountering an SJT:
First and foremost is the fact that the companies using SJT’s often want you to act in a spontaneous fact.
If we think about this for a second, we know that this isn’t the case. When you are asked as an employee to decide about a certain thing you are not making spontaneous decisions.
You should be thinking about your answer, even for a few seconds, before following it through. There are questions in the SJT that need careful thought and are designed to catch you out.
However, with careful preparation and our expert guidance, you will gain the skills needed to show the employer that you are the one for the job.
We can help you get the score you need in order to get the job. We've helped countless job-seekers before.
We at JobTestPrep find the assessment tests world highly diverse and fascinating. If you are looking to deepen your knowledge in the aptitude tests world, or you want some extra practice before your test, we've got you covered!
Check out these fantastic free practice tests (all are completely free):
Free Aptitude Test | Free Psychometric Test | Free Numerical Reasoning Test | Free Verbal Reasoning Test | Free Cognitive Test | Free Critical Thinking Test | Free Abstract Reasoning Test | Free Spatial Reasoning Tets | Free Personality Test | Free Inductive Test | Free Mechanical Reasoning Test
Since 1992, JobTestPrep has stood for true-to-original online test and assessment centre preparation. Our decades of experience make us a leading international provider of test training. Over one million customers have already used our products to prepare professionally for their recruitment tests.