Prepare for British Gas Online Tests, Assessment Day, and Interview

This PrepPack™ offers Talent Q-style Aspects & Elements numerical, verbal and logical tests, guides and tutorials.

Whether you are applying as an apprentice, graduate, or experienced hire, British Gas is a great place to work. British careers offer great benefits and space to improve professionaly. To achieve your best performance at the British Gas online test and assessments prepare with this PrepPack™ today. Ensure you get the British Gas job.

British Gas and Centrica share an application. The online application form is a very important part of the Centrica application process. In addition to entering all of your personal information and qualifications, you must also answer several competency questions. These questions are designed to help you demonstrate your abilities in a regular everyday setting.

Your answers should demonstrate that you have put Centrica's key competencies into practice throughout your life thus far. The competencies, known in Centrica as 'leadership behaviours' are as follows:

• Being one team – building and maintaining effective working relationships
• Creating a positive environment – having a positive impact on self-awareness and social skills
• Putting our customers first – delivering excellent customer service
• Seizing responsibility – taking initiative and setting high standards for oneself
• Seeing beyond our own goals – looking at the bigger picture and recognising the impact of your actions
• Learning agility – learning from experience to perform in new or changing situations
• Drive – focusing energy on what will make a difference and deliver results exceptionally
• Manages relationships – communicating/collaborating effectively to get the best from people

You must show you possess these qualities and incorporate them into your answers. Do so using the STAR method where you explain how you have used these competencies through a real-life situation.

As part of the application form, you will be invited to sit several British Gas online ability tests. You must complete them to progress to the next stage of the application process. There are four possible tests you may be asked to take. These tests are provided by the Criterion Partnership test company.

You are provided with numerical data in the form of tables and graphs. You are then given a series of business-related multiple-choice questions to answer. This test assesses your ability to identify trends across a range of data and to combine statistics from different sources to establish new information patterns. Numeracy skills are important to British Gas and your score on this test will help determine whether or not your application moves forward. Get the preparation you need with the numerical reasoning practice tests.

You are presented with a paragraph of information on a certain subject, as well as subsequent statements about the text. You must determine whether each statement is true, false, or you cannot say. These tests are used to measure different aspects of critical thinking and reasoning. Get ahead of the competition with Utopia–style verbal reasoning practice tests.

This questionnaire is used to assess how you react to various stresses that can occur at work. Personality questionnaires are also used to understand your approach and values in relation to your job. You are given a number of statements and asked to rate the responses from 'highly agree' to 'highly disagree'. Understanding how these tests work enables you to make the right impression. Although there are no right or wrong answers on this test, knowing how to answer personality questions is essential.

In addition to the aforementioned three tests, you are required to take a situational judgment test (SJT). This test is used to measure your ability to find effective ways to handle real-life situations, including behavioural and managerial skills. Familiarise yourself with this type of test with the practice situational judgment tests. 

For candidates applying to apprenticeship roles, you may be asked to take a mechanical reasoning test. This is a 20-minute multiple-choice test that asks questions related to your mechanical knowledge. For example, a question may include a diagram of two cogs and ask you how cog X is expected to move if cog Y moves in one direction. As British Gas is seeking this specific skill set, it’s important to show the best of your abilities on this test. Using the mechanical reasoning practice pack can help you do just that.

Depending on the role you have applied for, you may be invited to a telephone interview. This interview can focus on general competencies and/or a role play. The type of interview you encounter depends on the position you are applying to. You will be told beforehand what types of questions you can expect. Each position at British Gas has its own set of competencies which are listed on the job application form. Review the competencies before your interview and have a real life example to give. You can use the interview preparation pack to get yourself ready.

If you are successful in the British Gas interview, you will be asked to attend a British Gas assessment centre.

Each British Gas job recruitment process requires a customised interview process. The questions depend on the type and seniority of the role. In general, the British Gas interview questions can be broken down into three categories. One category will tackle if you match the company. The interviewer will be interested in your motivation to work for the company and if you agree with their core values. Then, some questions will focus on your CV and your experience. The third type of questions are the competency-based ones, which will be regarding the applied position. Below are some examples of Britsh Gas Interview Questions to help you get an idea of what to expect.

• Give an example of when you have given excellent customer service.
• What do you know about British Gas?
• Why do you want to work for British Gas?
• Can you think of a time you had to make a good first impression, how did you do this?
• Talk about a project you've worked on that has failed and what you've learnt from that.

The final stage of the British gas recruitment process is the British Gas assessment centre. After a brief presentation, you may be asked to participate in any of the following activities:

These are a repeat of the online ability tests you took previously. They are conducted to verify your earlier scores. Make sure you have done extra practice for these tests as they may be longer than the 15-minute tests you have already taken.

The content of the role-play exercise depends on what position you have applied for. One typical situation you may face is an irate customer who complains about the bill, the service, or anything else that comes to mind. Another situation is that you are asked to try and sell something to a customer. This exercise lasts for about 10 minutes and you can prepare yourself by garnering a full understanding of the competencies British Gas wants to see in you. As this exercise shows off important skills to the assessors, a good performance is vital.

This interview is based on the answers you gave in your previous online ability tests and it evaluates your competency levels as well. Make sure to go over the job description and try and remember exactly how you answered in your ability tests. In addition, it is very worthwhile to find someone who will give you a practice interview.

If you have applied for the engineering department, you must make a presentation. During the presentation, you will be asked some technical questions pertaining to the job you've applied for, as well as made to use some of your skills to construct something. Be sure to sharpen your presentation skills beforehand. 

British Gas is the UK's leading energy supplier and is a subsidiary of Centrica PLC. It employs thousands of workers in various positions. The varied opportunities at British Gas make it an exciting place to work. There are more than nine programmes available to graduates alone, including engineering, HR and finance. The recruitment process is very similar to Centrica’s, albeit with a few variations. This page deals with the four common stages of the application process.