How to Join The Emirates Airline Cabin Crew?
Getting a job at Emirates is an opportunity you wouldn't want to miss.
However, going through the exhaustive Emirates cabin crew recruitment process can be very challenging.
But there's no need to be anxious- find out all the steps involved, try some sample questions, and learn how the preparation pack offered on this page can help you ensure your employment at Emirates.
Table of Contents:
Emirates Cabin Crew Interview and Assessment Day
- Personality Profiling
- Group and Role Play Exercises
- Verbal Reasoning Practice Tests
- Interview Preparation
- Video Tutorials & Study Guides
Emirates are synonymous with luxury - which is a tribute to their hard-working cabin crew staff.
In order to get a place on the Emirates cabin crew, the airline employs an intensive recruitment process that includes a personality test, an English language test, and various interviews to find the best candidates.
There are two methods to apply, both will be covered on this page, including tips for success.
Long Form Application
- Submit an application on the Emirates Careers website, complete with your CV, and await their response.
- Sit the HireVue English Test and take the Online Video Interview.
- Attend the invite-only assessment day
- Receive your offer.
Open Day Recruitment
- Find out which open days are scheduled to take place near you.
- Simply show up, dressed appropriately and carrying your CV and required documents, including an ID.
- Strap in for a long day of assessments.
- Receive your offer.
💡 Our Emirates PrepPack covers both application routes. To boost your chance of success, find out more!
The Emirates English Test
This test is meant to measure your mastery of the English language. It is taken at the third step of the Emirates Open Day, and at the HireVue stage of the Long-Form application process.
Applicants report this being the most challenging part of the process, as well as the one where the highest number of applicants are rejected.
The Test takes approximately 15 minutes to complete and is in a multiple-choice format.
Emirates English Test Sample Question
Choose the correct answer to complete the sentence:
Will's favourite food is cake. As he detected the _____ of freshly baked cakes from outside the bakery, he began to _____ dessert.
Prepare for the Emirates Recruitment Process!
Emirates offer a very compelling compensation package as well as employment options for candidates with little to no experience.
This combination makes them very desirable for aspiring flight attendants. It should come as no surprise, then, that the recruitment process is selective, arduous, and challenging. Rejection means you have to wait six months to reapply!
Still, employees say it is worth it!
To help candidates nail their Emirates recruitment on the first go-round, we have put together a preparation pack which includes:
- 4 detailed guides for group exercises, including example and case studies
- English (verbal reasoning) practice tests and video guide
- Interview guide
- Personality test guide and mock test
Emirates Cabin Crew Application Form
The first stage of the long-form Emirates recruitment process requires you to fill in an online application form.
The first field on the application form requires you to answer the question “Why would you like to work for Emirates?” You are given 4000 characters, approximately 500 words, to answer this question.
TIP: Both in the application form and on the assessment day, refrain from answering why you would like to join the crew with "I am looking to travel, see places, or meet people". Emirates recruiters are aware that attending flights is viewed as a dream job for travellers and wanderlusts. Ther are specifically looking for career-oriented people who aren't just in it for the experience.
For this question, you will need to include the key values of the company in order to truly impress the Emirates group.
These include:
✔ Curiosity
✔ Professional
✔ Empathetic
✔ Progressive
✔ Cosmopolitan
✔ A passion for customer satisfaction
✔ Embracing other cultures
✔ A positive attitude
✔ A natural ability to provide excellent service in a team environment
✔ The ability to deal with people from many cultures
This essentially is a cover letter explaining to Emirates why you are a great candidate and can fulfil all expectations.
After completing and sending in the form, you should receive a response from Emirates within a few days. If you are shortlisted, you will receive an invitation to complete the HireVue English assessment and interview. You may also be invited to an invite-only assessment day, which will go more or less along the lines of the Emirates Open Days, described below.
The Emirates Open Days
A second option to join the Emirates Cabin Crew is to attend one of the numerous open days that are held throughout the world.
Here you will be given the opportunity to hand in your CV for consideration and you will be given plenty of information on the Emirates brand, what they do and how they do it.
If you impress your recruiters enough on one of these open days, you will be invited back the next day or in the near future to attend the Emirates cabin crew assessment day.
The Emirates Cabin Crew Assessment Day
If you have done well enough in the previous stages of the Emirates recruitment process you will receive a phone call or email inviting you to attend the Emirates Cabin Crew assessment day.
This is a full day of activities and presentations and there are a few eliminations throughout the day. Therefore, as well in addition to preparation, it is advisable to be well-slept and calm on the day. Don't make any other plans! You might very well end up spending the entire day at the recruitment centre. If you had to travel to attend and are hoping to add sightseeing to your itinerary, consider extending your visit.
TIP: Naturally, there will breaks throughout the day. Take advantage of these breaks to get to know your fellow applicants! Ideally, come prepared with a packed lunch and snacks.
TIP: Being able to present your knowledge of the company is always impressive. Do your research before attending the open day, and show that you understand the organisational culture and values at Emirates.
We will explain each stage of the day below:
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Presentation
This starts off the day and is a one-and-a-half-hour complete presentation about flying with Emirates, life in Dubai, and living as an Emirates cabin crew member.
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Group discussion
In this assessment, you will be placed in groups, generally of two. You will receive a card with a picture of a city on it and you will have to discuss this city with your partner. You can use any means to get more information on the city and after 10 minutes you will have to present three things in the city to the assessors.
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Reach test
In this test, you will be tested to see if you can reach 212cm (standing on tiptoes is permitted) in order to be able to operate the emergency mechanisms on the plane correctly and reach the overhead compartments.
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Short informal interview
This is a five-minute interview and is more of an informal chat with one of the assessors. There are generally two questions that you will be asked. The two Emirates cabin crew interview questions are:
- Why do you want to work for Emirates?
- Why do you want to be a flight attendant?
For these questions, it is important to remember the key values that we mentioned above and try to incorporate them into your answers. A further way of preparing for these questions is to practice saying your answers out loud. Perfect your interview skills with our interview preparation package.
As mentioned above - don't talk about your yearnings to travel the world. Focus instead on the qualities that make you a good service provider, such as communication and empathy.
💡 After this interview, you will each receive an envelope containing either an invitation to continue or a rejection.
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Emirates English Test (if applicable)
Most candidates will then be asked to take the Emirates English test. This test contains various different stages.
First, you will be given two short stories to read through and answer five questions for each story.
This tests your verbal comprehension abilities that are used daily in in-flight management. You are then given a letter and asked to answer five questions pertaining to it as well.
💡 Following this, there will be another elimination.
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Essay Writing Test
At this stage of the Emirates Cabin Crew Assessment Day, you have to write an essay on a selected topic.
Popular choices include: introducing some good places to visit in a country, writing a thank you letter, and writing a report about a holiday that you have recently taken.
For hints and tips on how best to go about writing answers of this nature, check out our writing tips page.
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Second Group Discussion
In this assessment, you will split into groups of about 20 and be given a brief along the following lines: There has been a mix-up at the airport and even though 20 people had placed orders for hire cars there are only 10 cars available. What should you do?
There are similar variants to this situation as well. At the end of the discussion, one of the assessors comes in and plays the part of someone who didn’t receive a car.
You have to comfort her and this tests your empathising skills as well.
In order to do well in this group discussion you have to bear in mind the key values, mentioned above as well as not being too overbearing.
For more information and tips, see our group exercise page.
💡 Following this, there will be a further elimination.
Practice Makes Perfect
Our Prep course covers every stage of the Emirates Cabin Crew hiring process. Use it to ensure you walk into your assessment day and interviews confident and well-prepared.
Online Personality Profile Test
After the third elimination, if you have made it through, you will be asked to complete the Emirates Cabin Crew psychometric test.
However, you may be given directions on it and told to take it online before your Emirates Cabin Crew final interview which will be held at a later date.
The Emirates cabin crew psychometric test is a personality profiling test that normally takes 45 minutes to complete.
There are 180 questions to answer in this psychometric test. It has been claimed that it is impossible to prepare for these tests but extensive research has proved this to be false.
With accurate preparation, understanding how these tests work and being appreciative of what the employer wants, you will be able to answer the questions in sync with what Emirates want.
Emirates Cabin Crew Interview
On a date that has been previously arranged at the Emirates assessment day, you will face the final interview.
This is the last step of the Emirates cabin crew recruitment process.
Some popular Emirates cabin crew interview questions include the following:
- Can you describe a time when you received constructive criticism?
- What do you find challenging?
- Describe a stressful event in your life and how you dealt with it.
- Have you ever had to deal with a difficult client? How did you do so?
- Why nationalities do you think you will have the most difficulty dealing with?
- Tell me about a time when you had to make a difficult decision.
- What was the worst mistake you have ever made?
- What do you know about Dubai?
- What do you know about Emirates Airlines?
These questions are just a sampling of what you will receive on the day. However, in order to answer these questions correctly, be sure to utilize the and our interview preparation package.
The Ultimate Prep for Your Cabin Crew Hiring Process
Companies choose their employees according to their performance in their assessments such as the assessment day and the interview. Doing well is, therefore, the key to your employment. Invest into JobTestPrep’s exclusive practise materials, prepare for your pre-employment assessment, and secure for yourself a place in the Emirates.